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Why you're safe with the holiday experts

DERTOUR is part of the DERTOUR GmbH group of Frankfurt - one of the world's leading tour operators . We also hold our own ATOL and are members of ABTA.

We've been creating perfect tailor-made holidays to the heart of Europe for 50 years. A lot has changed in that time, but one thing that has always remained the same is our total focus on serving you in the very best way that we can. This includes ensuring your satisfaction and security. It's why DERTOUR is fully licenced with our own ATOL and is also adheres to all the rules and principles of ABTA.

ATOL is a financial protection scheme for holidaymakers travelling on an air inclusive holiday, which is managed by the Civil Aviation Authority. This protects you from losing your money or from being stranded overseas in the very unlikely event that DERTOUR should go out of business. Our Air Travel Organiser's Licence (ATOL) number is ATOL 1839.

When you buy an ATOL protected air inclusive holiday* from us, you will receive a confirmation invoice from us (or via our authorised agent through which you booked) confirming your arrangements and your protection under our ATOL.

* The air inclusive holidays we arrange are ATOL protected providing either the person who pays for the booking is present in the UK when the booking is made or the first leg of any flight or flights we arrange for you commences in the UK. For further information, visit the ATOL website at www.atol.org.uk

ABTA was created in 1950 by 22 leading travel companies. It now represents over 5,000 travel agencies and more than 900 tour operators, right across the British Isles. ABTA helps to maintain the highest standards of trading practice for the travel industry and its customers. The ABTA logo is a sign that you can expect choice, value and high levels of service from DERTOUR.

DERTOUR is also fully committed to always try to provide an alternative holiday or route in times of disruption that is out of our control, such as in the event of volcanic ash, disruption to air travel due to heavy snowfall or an airline strike grounding aircraft.

If you have any questions about our ABTA membership or the financial protection provided under our ATOL, please don't hesitate to call us on 020 7290 1104.

Privacy policy

DERTOUR is a trading name of DER Travel Service Ltd. DER Travel Service Ltd has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for DER Travel Service Ltd.

Information Automatically Logged

We use your IP address to help diagnose problems with our server and to administer our Web site.

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Our site uses cookies to recognise your repeat visits to make form filling more convenient. This is an automated process, and we do not derive or use any additional information via cookies.

Registration Forms

Our site's registration form requires users to give us contact information (such as name, email, and postal address). Contact information from the registration forms is used to send purchases or information about our company. The customer's contact information is also used to get in touch with the customer when necessary.
Users may opt-out of receiving future mailings; see the choice/opt-out section below.

External Links

This site contains links to other sites DER Travel Service is not responsible for the privacy practices or the content of such Web sites.

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Our site provides users the opportunity to opt-out of receiving promotional/marketing information from us. Please Click Here to email your name, address and email details to be deleted

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, please contact us Click Here to send us an email message.

Our Address

18 Conduit Street, London W1S 2XN

For your perfect tailor-made holiday, please call our expert travel team on:

0203 131 0527

Our lines are open:

Monday to Friday       9am - 5.30pm
Saturday       9.30am - 1pm

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