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Why you're safe with the holiday experts

DERTOUR is part of the DERTOUR GmbH group of Frankfurt - one of the world's leading tour operators . We also hold our own ATOL and are members of ABTA.

We've been creating perfect tailor-made holidays to the heart of Europe for 50 years. A lot has changed in that time, but one thing that has always remained the same is our total focus on serving you in the very best way that we can. This includes ensuring your satisfaction and security. It's why DERTOUR is fully licenced with our own ATOL and is also adheres to all the rules and principles of ABTA.

ATOL is a financial protection scheme for holidaymakers travelling on an air inclusive holiday, which is managed by the Civil Aviation Authority. This protects you from losing your money or from being stranded overseas in the very unlikely event that DERTOUR should go out of business. Our Air Travel Organiser's Licence (ATOL) number is ATOL 1839.

When you buy an ATOL protected air inclusive holiday* from us, you will receive a confirmation invoice from us (or via our authorised agent through which you booked) confirming your arrangements and your protection under our ATOL.

* The air inclusive holidays we arrange are ATOL protected providing either the person who pays for the booking is present in the UK when the booking is made or the first leg of any flight or flights we arrange for you commences in the UK. For further information, visit the ATOL website at www.atol.org.uk

ABTA was created in 1950 by 22 leading travel companies. It now represents over 5,000 travel agencies and more than 900 tour operators, right across the British Isles. ABTA helps to maintain the highest standards of trading practice for the travel industry and its customers. The ABTA logo is a sign that you can expect choice, value and high levels of service from DERTOUR.

DERTOUR is also fully committed to always try to provide an alternative holiday or route in times of disruption that is out of our control, such as in the event of volcanic ash, disruption to air travel due to heavy snowfall or an airline strike grounding aircraft.

If you have any questions about our ABTA membership or the financial protection provided under our ATOL, please don't hesitate to call us on 020 7290 1104.

Dertour gives you ATOL protection with every flight

DERTOUR announces programme of travel agent fam trips including visit to quirky 'Still life event'

Press release: 29 April 2010

Specialist tour operator, DERTOUR, is planning a number of fam trips for agents this year, as part of its ongoing commitment to supporting its travel agent partners.

The four fam trips will include: Ruhr 2010, which is the European Capital of Culture in July; the theme park Europa-Park in September; the region of Lower Saxony including the Harz Mountains, also in September, and Wiesbaden and Frankfurt Christmas markets in October.

The visit to the Ruhr region will include a visit to the quirky 'Still Life Ruhrschnellweg' event, which is taking place on 18 July. On that day, the busiest motorway in the region, the A40, will be transformed into the largest picnic area in the world, with one direction of the motorway reserved for bikes and in-line skaters, and the other reserved for picnickers. It is a spectacle designed to showcase this interesting region and DERTOUR has booked two tables at the picnic for agents participating in the fam trip.

Isabel Marthy, Product Manager at DERTOUR comments, "This event is part of the celebrations of the Ruhr region of Germany being the UNESCO European Capital of Culture for 2010. Ruhr is the largest urban development in Germany, bursting with museums, musicals, leisure parks and festivals and is a region to watch out for in the future, as it is not so well known amongst British tourists, and we think it will be great to showcase it to travel agent partners interested in finding out more about this emerging tourist destination.

Our programme of travel agent fam trips are designed to demonstrate that Germany is not just about city breaks! It has so much to offer all types of holiday-makers, whether they are looking for something cultural, a family theme-park holiday, a lakes and mountains holiday, as well as the traditional Christmas markets which are enduringly popular. Once agents visit Germany for themselves, it really captures their imagination and helps them understand why, once clients visit, they want to visit again and again."

For your perfect tailor-made holiday, please call our expert travel team on:

0203 131 0527

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