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Why you're safe with the holiday experts

DERTOUR is part of the DERTOUR GmbH group of Frankfurt - one of the world's leading tour operators . We also hold our own ATOL and are members of ABTA.

We've been creating perfect tailor-made holidays to the heart of Europe for 50 years. A lot has changed in that time, but one thing that has always remained the same is our total focus on serving you in the very best way that we can. This includes ensuring your satisfaction and security. It's why DERTOUR is fully licenced with our own ATOL and is also adheres to all the rules and principles of ABTA.

ATOL is a financial protection scheme for holidaymakers travelling on an air inclusive holiday, which is managed by the Civil Aviation Authority. This protects you from losing your money or from being stranded overseas in the very unlikely event that DERTOUR should go out of business. Our Air Travel Organiser's Licence (ATOL) number is ATOL 1839.

When you buy an ATOL protected air inclusive holiday* from us, you will receive a confirmation invoice from us (or via our authorised agent through which you booked) confirming your arrangements and your protection under our ATOL.

* The air inclusive holidays we arrange are ATOL protected providing either the person who pays for the booking is present in the UK when the booking is made or the first leg of any flight or flights we arrange for you commences in the UK. For further information, visit the ATOL website at www.atol.org.uk

ABTA was created in 1950 by 22 leading travel companies. It now represents over 5,000 travel agencies and more than 900 tour operators, right across the British Isles. ABTA helps to maintain the highest standards of trading practice for the travel industry and its customers. The ABTA logo is a sign that you can expect choice, value and high levels of service from DERTOUR.

DERTOUR is also fully committed to always try to provide an alternative holiday or route in times of disruption that is out of our control, such as in the event of volcanic ash, disruption to air travel due to heavy snowfall or an airline strike grounding aircraft.

If you have any questions about our ABTA membership or the financial protection provided under our ATOL, please don't hesitate to call us on 020 7290 1104.

Dertour gives you ATOL protection with every flight

DERTOUR reports Rail inclusive holidays up 13%

Press release: 29 March 2010

DERTOUR, the UK's leading tour operator to Germany, has seen a 13% year-on-year increase in its rail-based holiday bookings and is predicting rail travel as a growing trend amongst its customers.

The company, which alongside city breaks, lakes and mountains holidays and river cruise products, specialises in European rail tours. Because of demand, it has introduced a new rail tour to Germany for 2010. The Cultural Heart of Germany tour takes visitors to some of the centrepieces of German history and culture with cities such as Leipzig, Dresden and Weimar. Prices start from £799 per person to include all rail travel from London to Eisnach, Leipzig, Dresden, Weimar, Cologne and back to London and seven nights hotel accommodation on bed and breakfast basis.

Julie Craig, managing director of DERTOUR comments, "We are experiencing increasing demand from customers wishing to travel to Germany and its neighbouring countries by rail, and are putting this down to a combination of factors: the wish to travel in a more environmentally friendly way, and also the desire to travel with the flexibility and efficiency offered by the German rail network."

The operator currently uses Eurostar services, but has also welcomed reports that Deutsche Bahn, Germany's national train company, has lodged a formal application to use the Channel Tunnel and high-speed rail line into St Pancras International.

Ms Craig continues, "We therefore welcome any move by Deutsche Bahn to open up rail links from the UK to Germany as we see a huge growth potential and benefit to customers."

For your perfect tailor-made holiday, please call our expert travel team on:

0203 131 0527

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