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Why you're safe with the holiday experts

DERTOUR is part of the DERTOUR GmbH group of Frankfurt - one of the world's leading tour operators . We also hold our own ATOL and are members of ABTA.

We've been creating perfect tailor-made holidays to the heart of Europe for 50 years. A lot has changed in that time, but one thing that has always remained the same is our total focus on serving you in the very best way that we can. This includes ensuring your satisfaction and security. It's why DERTOUR is fully licenced with our own ATOL and is also adheres to all the rules and principles of ABTA.

ATOL is a financial protection scheme for holidaymakers travelling on an air inclusive holiday, which is managed by the Civil Aviation Authority. This protects you from losing your money or from being stranded overseas in the very unlikely event that DERTOUR should go out of business. Our Air Travel Organiser's Licence (ATOL) number is ATOL 1839.

When you buy an ATOL protected air inclusive holiday* from us, you will receive a confirmation invoice from us (or via our authorised agent through which you booked) confirming your arrangements and your protection under our ATOL.

* The air inclusive holidays we arrange are ATOL protected providing either the person who pays for the booking is present in the UK when the booking is made or the first leg of any flight or flights we arrange for you commences in the UK. For further information, visit the ATOL website at www.atol.org.uk

ABTA was created in 1950 by 22 leading travel companies. It now represents over 5,000 travel agencies and more than 900 tour operators, right across the British Isles. ABTA helps to maintain the highest standards of trading practice for the travel industry and its customers. The ABTA logo is a sign that you can expect choice, value and high levels of service from DERTOUR.

DERTOUR is also fully committed to always try to provide an alternative holiday or route in times of disruption that is out of our control, such as in the event of volcanic ash, disruption to air travel due to heavy snowfall or an airline strike grounding aircraft.

If you have any questions about our ABTA membership or the financial protection provided under our ATOL, please don't hesitate to call us on 020 7290 1104.

Dertour gives you ATOL protection with every flight

Istanbul Travel Guide

Istanbul was voted the European Capital of Culture in 2010 and is known as one of the most inspiring cities in the world.

Historically the city was known as Constantinople. It is located in the north-west of Turkey and is the only country in the world which is part of two continents: Europe and Asia.

The city has a long history: Istanbul had previously served as the capital of the Roman Empire, Byzantine Empire, the Latin Empire, and the Ottoman Empire. Today Istanbul is the cultural, economic, and financial centre of Turkey.

It is also full of contrasts: the new and old buildings are continually admired by tourists. Moreover some of the areas in the city have been added to the UNESCO World heritage list.

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Istanbul is the city of shopping! Countless shopping malls, bazaars, markets, outlet centres and concept stores are to be found in the megacity.

The largest shopping centre is the Capitol. The huge complex houses numerous stores, an entertainment centre with cinema and lots of cafés and restaurants. Furthermore it is open daily from 9am to 10pm.

In the Akmerkez centre over 140 designer shops offer their exclusive fashion and jewellery.

The Kapali Carsi, the big bazaar, is located at the heart of the old city centre. It has 17 entrances and is sorted by the different businesses: every craft has their own quarter.

The Misir Carsisi specialises in spices, but also provides Turkish (dried) fruits, nuts and herbs.

Istanbul is especially popular for its excellent gold prices, as is Turkey in general. Beautiful jewellery and accessories can be found at the antiques markets such as the Eskidji bazaar or in the shop Abdullah.

Breakfast is not very common in the region. Nevertheless the charming cafés in the city provide warm toasts and delicious coffee and tea.

Lunch is also not very important, but dinner is the main meal for all the city's inhabitants. Visitors should definitely try the fresh fish and for dessert the typical baklava.

The Changa is one of the most famous restaurants in the city. It has received several awards for being one of the top 50 restaurants in the world - it surprises with the combination of modern and traditional Turkish cuisine. The highlight is the glass roof in the restaurant, through which guests can watch the chef and the team while preparing their dishes.

The Pescatore specialises in fresh fish and shellfishes. If the weather is fine the delicious seafood can be enjoyed on the terrace with a wonderful view overlooking the sea.

The Café Ara, established by a filmmaker, and has often been a haunt for people from the film industry. Short film screenings and photo and art exhibitions take place in this cultural café.

The Topkapi Sarayi was the centre of the Ottoman Empire for more than four centuries. The huge palace is divided into four courts, which impresses every visitor.

The At Meydani, an Egyptian obelisk, is also worth seeing on a trip to Istanbul - also take a look at the Bozdogan Kemeri, an aqueduct with a length of 800 metres.

The Arkeoloji Müzesi is the most famous museum in Istanbul. The archaeological museum houses the world famous sarcophagus of Alexander, although not the sarcophagus of Alexander the Great, but a wonderful example of an archaeological find of the time before Christ.

Ayasofya is the church of the holy wisdom, which is more than 1400 years old. The city's landmark makes an impact on all visitors with its red shimmering walls, the huge interior space and the exhibits.

The observation tower Galata Kulesi has a fantastic view. The tower was built in 1348 from the Genoese colony, has a height of 62 metres and offers a restaurant as well.

The Bosporus tour offers a wonderful possibility to discover the area by boat. The Bosporus, 33 kilometres in length, connects two continents and two seas. Its narrowest point is between the Rumeli and Anadolu fortresses.