Room 1

Why you're safe with the holiday experts

DERTOUR is part of the DERTOUR GmbH group of Frankfurt - one of the world's leading tour operators . We also hold our own ATOL and are members of ABTA.

We've been creating perfect tailor-made holidays to the heart of Europe for 50 years. A lot has changed in that time, but one thing that has always remained the same is our total focus on serving you in the very best way that we can. This includes ensuring your satisfaction and security. It's why DERTOUR is fully licenced with our own ATOL and is also adheres to all the rules and principles of ABTA.

ATOL is a financial protection scheme for holidaymakers travelling on an air inclusive holiday, which is managed by the Civil Aviation Authority. This protects you from losing your money or from being stranded overseas in the very unlikely event that DERTOUR should go out of business. Our Air Travel Organiser's Licence (ATOL) number is ATOL 1839.

When you buy an ATOL protected air inclusive holiday* from us, you will receive a confirmation invoice from us (or via our authorised agent through which you booked) confirming your arrangements and your protection under our ATOL.

* The air inclusive holidays we arrange are ATOL protected providing either the person who pays for the booking is present in the UK when the booking is made or the first leg of any flight or flights we arrange for you commences in the UK. For further information, visit the ATOL website at www.atol.org.uk

ABTA was created in 1950 by 22 leading travel companies. It now represents over 5,000 travel agencies and more than 900 tour operators, right across the British Isles. ABTA helps to maintain the highest standards of trading practice for the travel industry and its customers. The ABTA logo is a sign that you can expect choice, value and high levels of service from DERTOUR.

DERTOUR is also fully committed to always try to provide an alternative holiday or route in times of disruption that is out of our control, such as in the event of volcanic ash, disruption to air travel due to heavy snowfall or an airline strike grounding aircraft.

If you have any questions about our ABTA membership or the financial protection provided under our ATOL, please don't hesitate to call us on 020 7290 1104.

Destinations » Switzerland » Lucerne » Hotel des Balances, Lucerne 4 stars

Weinmarkt, 6004 Luzern, Switzerland

This 4-star hotel has a prime location on the banks of the river in the attractive Old Town of Lucerne. The hotel is steeped in Lucerne's history and presents itself in splendid glory inside and out. As one observes the hotel from the Reuss, the elegant terrace and picturesque balconies, overlooking the river, bring to mind a Venetian palace in all its splendour. Today the Des Balances harmoniously incorporates its historical architectural past and modern interior design in perfect balance.

Location

The hotel enjoys a picturesque location on the Reuss river in the heart of Old Lucerne, with room views of either the river or the surrounding Old Town.

Room description

Both standard and design stype rooms are well equipped and permeate an idyllic sense of calm.

Payment methods

This hotel accepts American Express, JCB, Diners Club, MasterCard and VISA as payment options.

Additional remarks

The hotel restaurant is very popular so book tables in advance.

Room facilities

  • Direct-dial Telephone
  • Hairdryer
  • Mini Bar
  • Radio
  • TV (cable, satellite)
  • Security Safe
  • Desk
  • Chair
  • Modem
  • W-LAN
  • High-speed internet access
  • Door locks with key card access
  • Security Safe

Services

  • Buffet breakfast
  • Non-smoking rooms
  • Room Service

For your perfect tailor-made holiday, please call our expert travel team on:

0203 131 0527

Our lines are open:

Monday to Friday       9am - 5.30pm
Saturday       9.30am - 1pm

Sign up now

For the latest offers and news

We won’t spam you or share your details.