Why you're safe with the holiday experts

DERTOUR is part of the DERTOUR GmbH group of Frankfurt - one of the world's leading tour operators . We also hold our own ATOL and are members of ABTA.

We've been creating perfect tailor-made holidays to the heart of Europe for 50 years. A lot has changed in that time, but one thing that has always remained the same is our total focus on serving you in the very best way that we can. This includes ensuring your satisfaction and security. It's why DERTOUR is fully licenced with our own ATOL and is also adheres to all the rules and principles of ABTA.

ATOL is a financial protection scheme for holidaymakers travelling on an air inclusive holiday, which is managed by the Civil Aviation Authority. This protects you from losing your money or from being stranded overseas in the very unlikely event that DERTOUR should go out of business. Our Air Travel Organiser's Licence (ATOL) number is ATOL 1839.

When you buy an ATOL protected air inclusive holiday* from us, you will receive a confirmation invoice from us (or via our authorised agent through which you booked) confirming your arrangements and your protection under our ATOL.

* The air inclusive holidays we arrange are ATOL protected providing either the person who pays for the booking is present in the UK when the booking is made or the first leg of any flight or flights we arrange for you commences in the UK. For further information, visit the ATOL website at www.atol.org.uk

ABTA was created in 1950 by 22 leading travel companies. It now represents over 5,000 travel agencies and more than 900 tour operators, right across the British Isles. ABTA helps to maintain the highest standards of trading practice for the travel industry and its customers. The ABTA logo is a sign that you can expect choice, value and high levels of service from DERTOUR.

DERTOUR is also fully committed to always try to provide an alternative holiday or route in times of disruption that is out of our control, such as in the event of volcanic ash, disruption to air travel due to heavy snowfall or an airline strike grounding aircraft.

If you have any questions about our ABTA membership or the financial protection provided under our ATOL, please don't hesitate to call us on 020 7290 1104.

Dertour gives you ATOL protection with every flight

Bern offers two wonderful Christmas markets in December

Bern Travel Guide

Switzerland's capital offers spectacular views of the surrounding Alps and is the ideal base from which to discover the whole of Switzerland. Bern's Old Town has been recognised as a UNESCO World Heritage Site with some of Europe's finest medieval architecture.

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Shopping in Bern is a pleasant experience throughout the year with more than six kilometres of arcades housing numerous bars and restaurants along the streets of the medieval Old Town. Best starting point for this great shopping experience is the main train station.

Alternatively, you could visit Westside, Bern's brand new shopping mall spreading over 23,500sqm. There is a direct train connection from the main station.

Kornhauskeller

This beautiful restaurant is located in the city's largest vaulted cellar serving traditional Swiss cuisine.

Altes Tramdepot

This brewery restaurant offers fantastic views over Bern's Old Town while enjoying home brewed beer and tasty local delicacies in the restaurant or in the beer garden.

Loernzini

Classy Italian restaurant in the centre of Bern's Old Town.

Old Town

Listed as a UNESCO World Heritage Site with some of Europe's finest medieval architecture.

Münster Cathedral

One of Switzerland's largest churches. A depiction of the Last Judgement can be admired in the portal. For great views over the city climb the cathedral's tower.