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Why you're safe with the holiday experts

DERTOUR is part of the DERTOUR GmbH group of Frankfurt - one of the world's leading tour operators . We also hold our own ATOL and are members of ABTA.

We've been creating perfect tailor-made holidays to the heart of Europe for 50 years. A lot has changed in that time, but one thing that has always remained the same is our total focus on serving you in the very best way that we can. This includes ensuring your satisfaction and security. It's why DERTOUR is fully licenced with our own ATOL and is also adheres to all the rules and principles of ABTA.

ATOL is a financial protection scheme for holidaymakers travelling on an air inclusive holiday, which is managed by the Civil Aviation Authority. This protects you from losing your money or from being stranded overseas in the very unlikely event that DERTOUR should go out of business. Our Air Travel Organiser's Licence (ATOL) number is ATOL 1839.

When you buy an ATOL protected air inclusive holiday* from us, you will receive a confirmation invoice from us (or via our authorised agent through which you booked) confirming your arrangements and your protection under our ATOL.

* The air inclusive holidays we arrange are ATOL protected providing either the person who pays for the booking is present in the UK when the booking is made or the first leg of any flight or flights we arrange for you commences in the UK. For further information, visit the ATOL website at www.atol.org.uk

ABTA was created in 1950 by 22 leading travel companies. It now represents over 5,000 travel agencies and more than 900 tour operators, right across the British Isles. ABTA helps to maintain the highest standards of trading practice for the travel industry and its customers. The ABTA logo is a sign that you can expect choice, value and high levels of service from DERTOUR.

DERTOUR is also fully committed to always try to provide an alternative holiday or route in times of disruption that is out of our control, such as in the event of volcanic ash, disruption to air travel due to heavy snowfall or an airline strike grounding aircraft.

If you have any questions about our ABTA membership or the financial protection provided under our ATOL, please don't hesitate to call us on 020 7290 1104.

Dertour gives you ATOL protection with every flight

Ljubljana Travel Guide

Ljubljana is becoming increasingly popular on the city break scene. It is not as built up as cities like Prague and Bratislava and is a perfectly preserved example of baroque architecture.

It is a bustling city with many quaint pavement cafes from which visitors can watch the world go by. You will find a medley of trendy bars, clubs and a vibrant Modern Art movement, fuelled by the 35,000 students of the university. Unspoilt and uncrowded, Ljubljana is a perfect city break just waiting to be discovered.

For more information and to book, please visit the Ljubljana City Break page

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Slovenska, which cuts across the city centre, boasts big name shops and the Nama department store is a popular shopping boulevard. However, a far more pleasant and relaxed experience can be found in the old town squares of Stari trg, Mestni trg and Gornji trg, where beautiful medieval and baroque buildings house eclectic boutique shops selling everything from jewellery, perfume, shoes and clothes to traditional crafts and designer gear made in studios behind the stores. The right and left banks of the Ljubljanica River are also increasingly home to boutique stores and small art galleries.

BTC City

The largest of its kind in the country, the giant BTC features not only some 450 shops selling everything you could possibly imagine, but also boasts restaurants, bars, a post office, multiplex cinema, indoor go-cart racing, a comedy theatre, billiards, volleyball courts, an enormous water park, conference facilities and its very own business district housing some of the best known local and international companies.

Gostilna As

Regarded by many locals as the city's best restaurant, Gostilna As combines first-rate service with understated luxury and great food with dishes like sea bass laced with fresh truffle.

JB

Long a favourite of visiting businessmen, this classy fine dining retreat tests the credit card; but the food is excellent.

River

A funky new addition to the Ljubljana dining scene located by the river in the old town. Chic décor is backed up by friendly service and a fresh, creative menu that turns its eyes firmly towards the Mediterranean. Truffles in season (autumn and early winter) are a highlight.

Škofja Loka

A thirty minute's drive west of Ljubljana, Škofja Loka boasts a well-preserved old town, where the local authorities have invested in English information plaques and revamped the castle's museum. The most interesting streets are the rectangular 'squares' of Mestni trg, Cankarjev trg and Spodnji trg.

Lake Bled

Lake Bled, a 14,000-year-old alpine lake an hour's drive northwest of Ljubljana, is simply stunning, a glacial lake fringed by pine trees and vaulting peaks all around. It may bustle with tourists for much of the year and there are some unsightly developments dotted around the lake's banks, but on a serene morning when the mists clear and the alpine peaks reflect across the water, it is hard not to be spellbound by Bled.

Ljubljana Castle

Ljubljana Castle looms above the city. It can be reached by a tourist train or a modern funicular, but a better option is to walk up the steep slopes and make the most of the view of the city and surrounding mountains in the distance. From June to September, the castle's history is bought to life by guides who lead visitors through the various halls, chapel and the dungeon. Year round, a hi-tech audiovisual show delves into the history of the city.