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Why you're safe with the holiday experts

DERTOUR is part of the DERTOUR GmbH group of Frankfurt - one of the world's leading tour operators . We also hold our own ATOL and are members of ABTA.

We've been creating perfect tailor-made holidays to the heart of Europe for 50 years. A lot has changed in that time, but one thing that has always remained the same is our total focus on serving you in the very best way that we can. This includes ensuring your satisfaction and security. It's why DERTOUR is fully licenced with our own ATOL and is also adheres to all the rules and principles of ABTA.

ATOL is a financial protection scheme for holidaymakers travelling on an air inclusive holiday, which is managed by the Civil Aviation Authority. This protects you from losing your money or from being stranded overseas in the very unlikely event that DERTOUR should go out of business. Our Air Travel Organiser's Licence (ATOL) number is ATOL 1839.

When you buy an ATOL protected air inclusive holiday* from us, you will receive a confirmation invoice from us (or via our authorised agent through which you booked) confirming your arrangements and your protection under our ATOL.

* The air inclusive holidays we arrange are ATOL protected providing either the person who pays for the booking is present in the UK when the booking is made or the first leg of any flight or flights we arrange for you commences in the UK. For further information, visit the ATOL website at www.atol.org.uk

ABTA was created in 1950 by 22 leading travel companies. It now represents over 5,000 travel agencies and more than 900 tour operators, right across the British Isles. ABTA helps to maintain the highest standards of trading practice for the travel industry and its customers. The ABTA logo is a sign that you can expect choice, value and high levels of service from DERTOUR.

DERTOUR is also fully committed to always try to provide an alternative holiday or route in times of disruption that is out of our control, such as in the event of volcanic ash, disruption to air travel due to heavy snowfall or an airline strike grounding aircraft.

If you have any questions about our ABTA membership or the financial protection provided under our ATOL, please don't hesitate to call us on 020 7290 1104.

Dertour gives you ATOL protection with every flight

Steigenberger Hotel, Hamburg

Heiligengeistbruecke 4, 20459, Hamburg, Germany

Steigenberger Hotel Hamburg is a 5-star hanseatic and cosmopolitan hotel. Behind the elegant red-brick facade, luxury and total relaxation awaits you. This hotel is situated in the central location, on an island overlooking one of the many waterways where you can easily walk to all the sightseeing attractions and shopping arcades in this wonderful city. The perfect base for a business trip or private stay in Hamburg.

Awaiting you in the Steigenberger DaySpa Hamburg, is 650 light-filled square metres of wellness, offering everything that makes you feel good. Whether it is a relaxing sauna in the panorama-sauna, a steam-bath with various infusions and scents or a Kneipp treatment - your well-being will be lifted.

Restaurant Calla surrounded by windows with beautiful views of the romantic Alster waterways featuring light, healthy dishes combining European products with Asian aromas and cooking methods. Elegance and cosiness is harmoniously combined in the "Bistro am Fleet". Additionally, the integrated show-kitchen offers delicious regional dishes with a Mediterranean touch.

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About
Facilities

Location

Steigenberger Hotel Hamburg is located in a prime city location close to the Binnenalster, the historical Town Hall and Europe's largest and loveliest shopping mall Steigenberger Hamburg is a top class domicile. In addition to the major office and business centres nearby, one also finds interesting cultural highlights like the Hamburg Michel and the State Opera. The legendary Hamburg Reeperbahn is also easily reached. And with so many appealing excursion destinations, the hotel's proximity to the S-Bahn station is an added plus. Also in the vicinity is the Airport Express and the Exhibition Grounds are only 2 km distant.

Room description

Guests at the Steigenberger Hotel in Hamburg immediately feel at ease - our comfortable guest rooms and suites are characterized by plenty of daylight and the furnishings have a pleasant colour scheme and elegant design. Some amenities include alarm clock, hairdryer, mini bar and safe deposit box.

Payment methods

The hotel accepts American Express, Visa, Euro/Mastercard, Diners Club, JCB and Maestro as payment options.

Additional remarks

All children under 12 years stay free of charge when using existing bedding. All children under 2 years stay free of charge for cots.

Room facilities