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Why you're safe with the holiday experts

DERTOUR is part of the DERTOUR GmbH group of Frankfurt - one of the world's leading tour operators . We also hold our own ATOL and are members of ABTA.

We've been creating perfect tailor-made holidays to the heart of Europe for 50 years. A lot has changed in that time, but one thing that has always remained the same is our total focus on serving you in the very best way that we can. This includes ensuring your satisfaction and security. It's why DERTOUR is fully licenced with our own ATOL and is also adheres to all the rules and principles of ABTA.

ATOL is a financial protection scheme for holidaymakers travelling on an air inclusive holiday, which is managed by the Civil Aviation Authority. This protects you from losing your money or from being stranded overseas in the very unlikely event that DERTOUR should go out of business. Our Air Travel Organiser's Licence (ATOL) number is ATOL 1839.

When you buy an ATOL protected air inclusive holiday* from us, you will receive a confirmation invoice from us (or via our authorised agent through which you booked) confirming your arrangements and your protection under our ATOL.

* The air inclusive holidays we arrange are ATOL protected providing either the person who pays for the booking is present in the UK when the booking is made or the first leg of any flight or flights we arrange for you commences in the UK. For further information, visit the ATOL website at www.atol.org.uk

ABTA was created in 1950 by 22 leading travel companies. It now represents over 5,000 travel agencies and more than 900 tour operators, right across the British Isles. ABTA helps to maintain the highest standards of trading practice for the travel industry and its customers. The ABTA logo is a sign that you can expect choice, value and high levels of service from DERTOUR.

DERTOUR is also fully committed to always try to provide an alternative holiday or route in times of disruption that is out of our control, such as in the event of volcanic ash, disruption to air travel due to heavy snowfall or an airline strike grounding aircraft.

If you have any questions about our ABTA membership or the financial protection provided under our ATOL, please don't hesitate to call us on 020 7290 1104.

Dertour gives you ATOL protection with every flight

Mövenpick Hotel, Hamburg

Sternschanze 6, 20357, Hamburg, Germany

The hotel offers 226 modern rooms and suites with a wonderful panoramic view of this million-strong city, a restaurant and the Cave lifestyle-bar. The Mövenpick Hotel Hamburg offers classical Swiss and international and regional cuisine on-site. The adjacent terrace with 100 seats has a special ambiance in summer and a wonderful view into the park. Fitness and wellness centre including sauna with relaxation room, solarium, wellness shower with tingling effect and extensive sports equipment. For business traveler, Movenpick Hotel Hamburg conference area; which consists of 570 square metres and 13 conferences rooms (12 of which have natural daylight), is fitted with the most up to date event equipment and is fully air-conditioned.

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About
Facilities

Location

Situated on a green rise in a popular public park and naturally equipped with a 360 degree all round scenic view of Hamburg's city centre, its sights and various suburbs, the port, the rivers and much more, the historic 19th century Reservoir tower houses the new Moevenpick Hotel Hamburg. This 4-star superior hotel is located in the Sternschanze Park, nearby public transport and the fairgrounds.

Room description

The impressive water tower offers on 16 floors 226 modern non-smoking rooms. Warm colours give all rooms a cozy atmosphere. All rooms offer you an unforgettable view of Hamburg. The hotel offers 2 tower suites, 8 junior suites, 72 superior rooms, 144 standard rooms including 16 rooms for allergic people and 2 rooms which are accessible for handicapped persons. Our relax a la carte offers a selection of pillows and bed covers in order for you to have a relaxing night and a comfortable sleep.

Payment methods

The hotel accepts American Express, Visa, Euro/MasterCard, Diners Club, JCB and Maestro as payment options.

Additional remarks

All children under 12 years stay free of charge when using existing bedding. All children under 2 years stay free of charge for cots.

Room facilities