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Why you're safe with the holiday experts

DERTOUR is part of the DERTOUR GmbH group of Frankfurt - one of the world's leading tour operators . We also hold our own ATOL and are members of ABTA.

We've been creating perfect tailor-made holidays to the heart of Europe for 50 years. A lot has changed in that time, but one thing that has always remained the same is our total focus on serving you in the very best way that we can. This includes ensuring your satisfaction and security. It's why DERTOUR is fully licenced with our own ATOL and is also adheres to all the rules and principles of ABTA.

ATOL is a financial protection scheme for holidaymakers travelling on an air inclusive holiday, which is managed by the Civil Aviation Authority. This protects you from losing your money or from being stranded overseas in the very unlikely event that DERTOUR should go out of business. Our Air Travel Organiser's Licence (ATOL) number is ATOL 1839.

When you buy an ATOL protected air inclusive holiday* from us, you will receive a confirmation invoice from us (or via our authorised agent through which you booked) confirming your arrangements and your protection under our ATOL.

* The air inclusive holidays we arrange are ATOL protected providing either the person who pays for the booking is present in the UK when the booking is made or the first leg of any flight or flights we arrange for you commences in the UK. For further information, visit the ATOL website at www.atol.org.uk

ABTA was created in 1950 by 22 leading travel companies. It now represents over 5,000 travel agencies and more than 900 tour operators, right across the British Isles. ABTA helps to maintain the highest standards of trading practice for the travel industry and its customers. The ABTA logo is a sign that you can expect choice, value and high levels of service from DERTOUR.

DERTOUR is also fully committed to always try to provide an alternative holiday or route in times of disruption that is out of our control, such as in the event of volcanic ash, disruption to air travel due to heavy snowfall or an airline strike grounding aircraft.

If you have any questions about our ABTA membership or the financial protection provided under our ATOL, please don't hesitate to call us on 020 7290 1104.

Dertour gives you ATOL protection with every flight

Lindner Park-Hotel Hagenbeck, Hamburg

Hagenbeckstrasse 150, 22527, Hamburg, Germany

Built in an exotic, colonial style, the hotel provides both its business and leisure guests with adventure and first-class service. Bringing together state-of-the-art technology and authentic natural design elements, this Lindner hotel will make every visitor feel like they are on a luxurious journey to far-away destinations. With its combination of animals, parkland and culture, the Park-Hotel Hagenbeck is a one-of-a-kind location for every kind of event that is guaranteed to provide its guests with an unforgettable experience.

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About
Facilities

Location

This 4-star hotel next to Hamburg's Hagenbeck Zoo and Aquarium offers soundproofed rooms with exotic décor, a modern spa with panoramic views, and discounted access to the zoo. The Hagenbecks Tierpark underground station is only 100 metres away from the Lindner Park-Hotel. Trains run to the Hamburg Messe exhibition centre in 20 minutes.

Room description

The adventure commences as you approach one of the 158 rooms and suites. Each floor represents a distinctive theme and can be reached by "ship". You enter a unique fantasy world that will take you through the animal kingdom and plant world, native to Africa, Asia and the Arctic. The rooms are lavishly decorated in a gorgeous African or Asian design, reflecting the 19th century style, without lacking modern amenities such as up-to date communication devices and the newest in hotel technology. Each room recounts the tale of an animal native to the region with many authentic details ensuring that our guests get into the mood for an expedition.

Payment methods

The hotel accepts American Express, Visa, Euro/MasterCard, Diners Club and Maestro as payment options.

Additional remarks

All children under 12 years stay free of charge when using existing bedding. One child under 2 years stays free of charge in a baby cot. One child under 12 years stays free of charge in an extra bed.

Room facilities