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Why you're safe with the holiday experts

DERTOUR is part of the DERTOUR GmbH group of Frankfurt - one of the world's leading tour operators . We also hold our own ATOL and are members of ABTA.

We've been creating perfect tailor-made holidays to the heart of Europe for 50 years. A lot has changed in that time, but one thing that has always remained the same is our total focus on serving you in the very best way that we can. This includes ensuring your satisfaction and security. It's why DERTOUR is fully licenced with our own ATOL and is also adheres to all the rules and principles of ABTA.

ATOL is a financial protection scheme for holidaymakers travelling on an air inclusive holiday, which is managed by the Civil Aviation Authority. This protects you from losing your money or from being stranded overseas in the very unlikely event that DERTOUR should go out of business. Our Air Travel Organiser's Licence (ATOL) number is ATOL 1839.

When you buy an ATOL protected air inclusive holiday* from us, you will receive a confirmation invoice from us (or via our authorised agent through which you booked) confirming your arrangements and your protection under our ATOL.

* The air inclusive holidays we arrange are ATOL protected providing either the person who pays for the booking is present in the UK when the booking is made or the first leg of any flight or flights we arrange for you commences in the UK. For further information, visit the ATOL website at www.atol.org.uk

ABTA was created in 1950 by 22 leading travel companies. It now represents over 5,000 travel agencies and more than 900 tour operators, right across the British Isles. ABTA helps to maintain the highest standards of trading practice for the travel industry and its customers. The ABTA logo is a sign that you can expect choice, value and high levels of service from DERTOUR.

DERTOUR is also fully committed to always try to provide an alternative holiday or route in times of disruption that is out of our control, such as in the event of volcanic ash, disruption to air travel due to heavy snowfall or an airline strike grounding aircraft.

If you have any questions about our ABTA membership or the financial protection provided under our ATOL, please don't hesitate to call us on 020 7290 1104.

Destinations » Germany » Hamburg » Hotel Hamburg Novum 3 stars

Steindamm 29, 20099, Hamburg, Germany

The Hotel Hamburg Novum is a small, modern hotel in the heart of Hamburg. The non-smoking Nichtraucher-Hotel Hamburg Novum provides comfortable single, double and family rooms. All come with cable TV. Free Wi-Fi internet can be accessed throughout the hotel. Guests of the Hamburg Novum can use the spa facilities of the nearby Eleazar Novum for a reduced price. We offer every guest the best service - always the same high quality. We are extremely customer-oriented, because only a satisfied guest will come back.

Location

It is located in the heart of the City of Hamburg. Just 5 minutes away from main railway station, it offers an ideal home for guests who prefer a central location. Within a few minutes you will reach the "art mile", the shopping streets and the Alster River / lake.

Room description

Our hotel rooms are comfortable and decorated. Here all will feel comfortable - even those who expect much. We are proud of our price-performance ratio of our international hotels. With us you can stay at a good value for money, without waiving comfort. All rooms are fully renovated in early 2008 and have both new equipment and soundproof windows. In all rooms you will find W-LAN, cable TV and telephone. The singles and doubles are dignified and yet modern and practical. There are both smoking rooms as well as non-smoking rooms. The smoking rooms are available only in small numbers. A timely reservation is recommended. All furnishings have modern, warm brown and contemporary styles. The decoration of the rooms is the color of the furniture, tastefully coordinated. The bathrooms are in a subtle, white tiled with marble effect.

Payment methods

The hotel accepts American Express, Visa, Euro/MasterCard and JCB as payment options.

Additional remarks

All children under 5 years stay free of charge when using existing bedding.

Room facilities

  • Direct dial phone
  • Hairdryer
  • Ironing facilities on request
  • Non-smoking rooms available upon request
  • Satellite TV
  • Security safe (room)
  • Work desk
  • Free W-LAN access (Room)

 

For your perfect tailor-made holiday, please call our expert travel team on:

0203 131 0527

Our lines are open:

Monday to Friday       9am - 5.30pm
Saturday       9.30am - 1pm

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