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Why you're safe with the holiday experts

DERTOUR is part of the DERTOUR GmbH group of Frankfurt - one of the world's leading tour operators . We also hold our own ATOL and are members of ABTA.

We've been creating perfect tailor-made holidays to the heart of Europe for 50 years. A lot has changed in that time, but one thing that has always remained the same is our total focus on serving you in the very best way that we can. This includes ensuring your satisfaction and security. It's why DERTOUR is fully licenced with our own ATOL and is also adheres to all the rules and principles of ABTA.

ATOL is a financial protection scheme for holidaymakers travelling on an air inclusive holiday, which is managed by the Civil Aviation Authority. This protects you from losing your money or from being stranded overseas in the very unlikely event that DERTOUR should go out of business. Our Air Travel Organiser's Licence (ATOL) number is ATOL 1839.

When you buy an ATOL protected air inclusive holiday* from us, you will receive a confirmation invoice from us (or via our authorised agent through which you booked) confirming your arrangements and your protection under our ATOL.

* The air inclusive holidays we arrange are ATOL protected providing either the person who pays for the booking is present in the UK when the booking is made or the first leg of any flight or flights we arrange for you commences in the UK. For further information, visit the ATOL website at www.atol.org.uk

ABTA was created in 1950 by 22 leading travel companies. It now represents over 5,000 travel agencies and more than 900 tour operators, right across the British Isles. ABTA helps to maintain the highest standards of trading practice for the travel industry and its customers. The ABTA logo is a sign that you can expect choice, value and high levels of service from DERTOUR.

DERTOUR is also fully committed to always try to provide an alternative holiday or route in times of disruption that is out of our control, such as in the event of volcanic ash, disruption to air travel due to heavy snowfall or an airline strike grounding aircraft.

If you have any questions about our ABTA membership or the financial protection provided under our ATOL, please don't hesitate to call us on 020 7290 1104.

Destinations » Germany » Hamburg » Best Western Hotel St. Raphael 4 stars

Adenauer Allee 41, 20097, Hamburg, Germany

Best Western Hotel St Raphael Hamburg is a comfortable, personal, first class hotel, located in the heart of the cultural metropolis of Hamburg. We feature our full service restaurant Le Jardin, Captains corner bar, meeting and banquet facilities, 24-hour front desk, laundry and valet services, safe deposit box and fax services. An American-style breakfast is available each morning in the Le Jardin restaurant. In the evenings, meals are served here or on the hotel terrace. Drinks can be enjoyed in the Captain's Corner bar. Wi-Fi and internet via cable are available for free in all parts of the Best Western St. Raphael Hamburg. There is also an internet terminal in the lobby. The sauna and lounge area on the 5th floor of the Best Western St. Raphael Hamburg offers panoramic views of Hamburg.

Location

The Best Western Hotel St Raphael Hamburg is a comfortable, personal, first class hotel in the city center of Hamburg. Main station, airport bus terminal and main shopping area are within 5 minutes walking distance. Besides the harbour, the famous Kontorhauser are also worth seeing. Enjoy the Venetian flair of this green town, which has more bridges than Venice itself and stroll through the arcades (40.000 square meters of roofed shopping passages).

Room description

All the guests' rooms are well equipped with convenient facilities for your comfortable and leisure stay. The rooms at the Best Western Hotel St. Raphael feature either a classic elegant style or a modern design. All rooms have tea/coffee facilities. Our guest rooms have a bath or shower, cable television with pay TV, hairdryer, mini-bar, radio, direct-dial telephone, alarm clock, trouser press and in-room safe.

Payment methods

The hotel accepts American Express, Visa, Euro/MasterCard and Diners Club as payment options.

Additional remarks

All children under 12 years stay free of charge when using existing bedding. One child under 2 years stays free of charge in a baby cot.

Room facilities

  • Television (Cable/Satellite)
  • Mini Bar
  • Cribs
  • Free High speed internet
  • Safe Deposit Box
  • AM/FM Alarm Clock
  • Hairdryers Available
  • No Smoking Rooms

Services

  • Pets Allowed
  • Laundry Service
  • Safe deposit box
  • Sauna
  • Conference Facilities
  • Free Wi-fi internet (public areas)

 

For your perfect tailor-made holiday, please call our expert travel team on:

0203 131 0527

Our lines are open:

Monday to Friday       9am - 5.30pm
Saturday       9.30am - 1pm

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