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Why you're safe with the holiday experts

DERTOUR is part of the DERTOUR GmbH group of Frankfurt - one of the world's leading tour operators . We also hold our own ATOL and are members of ABTA.

We've been creating perfect tailor-made holidays to the heart of Europe for 50 years. A lot has changed in that time, but one thing that has always remained the same is our total focus on serving you in the very best way that we can. This includes ensuring your satisfaction and security. It's why DERTOUR is fully licenced with our own ATOL and is also adheres to all the rules and principles of ABTA.

ATOL is a financial protection scheme for holidaymakers travelling on an air inclusive holiday, which is managed by the Civil Aviation Authority. This protects you from losing your money or from being stranded overseas in the very unlikely event that DERTOUR should go out of business. Our Air Travel Organiser's Licence (ATOL) number is ATOL 1839.

When you buy an ATOL protected air inclusive holiday* from us, you will receive a confirmation invoice from us (or via our authorised agent through which you booked) confirming your arrangements and your protection under our ATOL.

* The air inclusive holidays we arrange are ATOL protected providing either the person who pays for the booking is present in the UK when the booking is made or the first leg of any flight or flights we arrange for you commences in the UK. For further information, visit the ATOL website at www.atol.org.uk

ABTA was created in 1950 by 22 leading travel companies. It now represents over 5,000 travel agencies and more than 900 tour operators, right across the British Isles. ABTA helps to maintain the highest standards of trading practice for the travel industry and its customers. The ABTA logo is a sign that you can expect choice, value and high levels of service from DERTOUR.

DERTOUR is also fully committed to always try to provide an alternative holiday or route in times of disruption that is out of our control, such as in the event of volcanic ash, disruption to air travel due to heavy snowfall or an airline strike grounding aircraft.

If you have any questions about our ABTA membership or the financial protection provided under our ATOL, please don't hesitate to call us on 020 7290 1104.

Dertour gives you ATOL protection with every flight

Neuschwanstein Castle - Füssen

The setting of the 19th century Neuschwanstein Castle, on a rugged hill near Füssen in southwest Bavaria, could not be more idyllic. The castle was commissioned by King Ludwig II of Bavaria as his refuge and as homage to Richard Wagner, his inspirational muse. Ludwig II never saw his new castle completely finished. Seven weeks after his death in 1886, Neuschwanstein Castle was opened to the public. The shy king had built the castle in order to withdraw from public life, but these days, vast numbers of people come to view his private retreat.

Today, it is one of the most popular palaces and castles in Europe and is one of Germany's most visited tourist attractions. In the summer months, around 6,000 visitors a day stream through rooms that were intended for a single inhabitant. The palace has appeared in several movies and was also Disney's inspiration for the 'Sleeping Beauty Castle'. Behind the medieval appearance of the castle, King Ludwig II made sure, that the latest technology was in operation such as hot air central heating, running water, toilets with an automatic flush and even telephones.

For your perfect tailor-made holiday, please call our expert travel team on:

0203 131 0527

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