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Why you're safe with the holiday experts

DERTOUR is part of the DERTOUR GmbH group of Frankfurt - one of the world's leading tour operators . We also hold our own ATOL and are members of ABTA.

We've been creating perfect tailor-made holidays to the heart of Europe for 50 years. A lot has changed in that time, but one thing that has always remained the same is our total focus on serving you in the very best way that we can. This includes ensuring your satisfaction and security. It's why DERTOUR is fully licenced with our own ATOL and is also adheres to all the rules and principles of ABTA.

ATOL is a financial protection scheme for holidaymakers travelling on an air inclusive holiday, which is managed by the Civil Aviation Authority. This protects you from losing your money or from being stranded overseas in the very unlikely event that DERTOUR should go out of business. Our Air Travel Organiser's Licence (ATOL) number is ATOL 1839.

When you buy an ATOL protected air inclusive holiday* from us, you will receive a confirmation invoice from us (or via our authorised agent through which you booked) confirming your arrangements and your protection under our ATOL.

* The air inclusive holidays we arrange are ATOL protected providing either the person who pays for the booking is present in the UK when the booking is made or the first leg of any flight or flights we arrange for you commences in the UK. For further information, visit the ATOL website at www.atol.org.uk

ABTA was created in 1950 by 22 leading travel companies. It now represents over 5,000 travel agencies and more than 900 tour operators, right across the British Isles. ABTA helps to maintain the highest standards of trading practice for the travel industry and its customers. The ABTA logo is a sign that you can expect choice, value and high levels of service from DERTOUR.

DERTOUR is also fully committed to always try to provide an alternative holiday or route in times of disruption that is out of our control, such as in the event of volcanic ash, disruption to air travel due to heavy snowfall or an airline strike grounding aircraft.

If you have any questions about our ABTA membership or the financial protection provided under our ATOL, please don't hesitate to call us on 020 7290 1104.

Dertour gives you ATOL protection with every flight

Sheraton Congress, Frankfurt

Lyoner Strasse 44-48, 60528 Frankfurt, Germany

The Sheraton Frankfurt Congress Hotel offers a unique location next to the Frankfurt Forest, with convenient car and train access to the motorway, city centre, and the international airport. A classic ambience is the hallmark of our 396 comfortable guest rooms and suites. After a serious workout in our ultramodern Sheraton Fitness, simply relax in our swimming pool and sauna. Meet your friends and business partners to enjoy international cuisine with German accents and fine wines in our two restaurants. Afterwards mingle at our trendy Bar & Lounge L44 or in our Cigar's Lounge.

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Location

We are located right next to Frankfurt's largest recreational area, the Stadtwald Park. This urban wooded area is an ideal place to go for a walk or a jog. Frankfurt's most famous sights are all nearby - the Museumsufer, a stretch of the southern bank of the River Main that is home to more than 13 museums, the Palmenhaus, a traditional building in the Botanical Gardens, and the city centre churches.

Room description

Warm colours, elegant furniture, and fine fabrics are the hallmark of our 396 guest rooms and suites. Each room and suite is equipped with a range of facilities to ensure comfort and the ability to keep in touch with others.

Payment methods

This hotel accepts American Express, Diners Club, JCB, MasterCard and VISA as payment options.

Additional remarks

Children 12 and under sleep free in existing room bedding. Rollaways, child rollaways and cribs may incur extra charges.

Room facilities