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Why you're safe with the holiday experts

DERTOUR is part of the DERTOUR GmbH group of Frankfurt - one of the world's leading tour operators . We also hold our own ATOL and are members of ABTA.

We've been creating perfect tailor-made holidays to the heart of Europe for 50 years. A lot has changed in that time, but one thing that has always remained the same is our total focus on serving you in the very best way that we can. This includes ensuring your satisfaction and security. It's why DERTOUR is fully licenced with our own ATOL and is also adheres to all the rules and principles of ABTA.

ATOL is a financial protection scheme for holidaymakers travelling on an air inclusive holiday, which is managed by the Civil Aviation Authority. This protects you from losing your money or from being stranded overseas in the very unlikely event that DERTOUR should go out of business. Our Air Travel Organiser's Licence (ATOL) number is ATOL 1839.

When you buy an ATOL protected air inclusive holiday* from us, you will receive a confirmation invoice from us (or via our authorised agent through which you booked) confirming your arrangements and your protection under our ATOL.

* The air inclusive holidays we arrange are ATOL protected providing either the person who pays for the booking is present in the UK when the booking is made or the first leg of any flight or flights we arrange for you commences in the UK. For further information, visit the ATOL website at www.atol.org.uk

ABTA was created in 1950 by 22 leading travel companies. It now represents over 5,000 travel agencies and more than 900 tour operators, right across the British Isles. ABTA helps to maintain the highest standards of trading practice for the travel industry and its customers. The ABTA logo is a sign that you can expect choice, value and high levels of service from DERTOUR.

DERTOUR is also fully committed to always try to provide an alternative holiday or route in times of disruption that is out of our control, such as in the event of volcanic ash, disruption to air travel due to heavy snowfall or an airline strike grounding aircraft.

If you have any questions about our ABTA membership or the financial protection provided under our ATOL, please don't hesitate to call us on 020 7290 1104.

Dertour gives you ATOL protection with every flight

Kempinski Gravenbruch

Graf zu Ysenburg und Büdingen Platz 1, 63263 Neu Isenburg/Frankfurt am Main, Germany

The Kempinski Hotel Gravenbruch Frankfurt looks back at a history exceeding 400 years. Once built by the knight Sebastian from Heusenstamm, the traditional building has nowadays become a modern and elegant hotel. Stay with us and become part of this unique history. The historical location where Frankfurt's nobleness once met to hunt wild animals and to have a feast now provides a great variety of extraordinarily fresh, seasonal cuisine. From fine dining to rustic regional specialities, Kempinski Hotel Gravenbruch's three restaurants will serve everyone's individual palate. Overlooking the hotel's own extensive park area, your meal will become a culinary highlight. The terrace patio enables you to relish hearing wind softly rushing through the tree tops while enjoying your menu. For the romantic ambience in the evening hour, a piano player will accompany your candle-light dinner with gentle melodies. Spoil yourself in a light-flooded and harmonic environment embedded in a vast parkland next to the lake. Indoor and heated outdoor pool, gym, sauna, infra-red sauna, massage rooms and a dreamlike sunbathing area renew your physical as well as your spiritual energies. To us service means more than providing a beautiful hotel. We claim to anticipate every wish of our guests. Just ask and be surprised by the premium hospitality all staff members emanate. At the Kempinski Hotel Gravenbruch Frankfurt, all your ideas for a successful event are brought to life. Choose the fantastic scenery of the vast park or the high-ceilinged ball room. Our multi-faceted entertaining programs will turn your conference into a memorable get-together.

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Location

The Kempinski Hotel Gravenbruch is located at the periphery of Neu-Isenburg, approximately 9 Km from the heart of Frankfurt and about 12 Km from the Frankfurt International Airport.

Room description

Discover luxury amidst a huge parkland showcasing it's own lakeside. Our rooms offer an elegant hideaway providing all the comfort you desire. The whole atmosphere is underlined by the idyllic calmness that frees your mind and releases new energies. Room facilities include desk and chair, telephone with answering machine, wireless internet access, TV, air-conditioning and mini bar.

Payment methods

The hotel accepts American Express, Visa, Euro/Mastercard, Diners Club, JCB and Maestro as payment options.

Room facilities