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Why you're safe with the holiday experts

DERTOUR is part of the DERTOUR GmbH group of Frankfurt - one of the world's leading tour operators . We also hold our own ATOL and are members of ABTA.

We've been creating perfect tailor-made holidays to the heart of Europe for 50 years. A lot has changed in that time, but one thing that has always remained the same is our total focus on serving you in the very best way that we can. This includes ensuring your satisfaction and security. It's why DERTOUR is fully licenced with our own ATOL and is also adheres to all the rules and principles of ABTA.

ATOL is a financial protection scheme for holidaymakers travelling on an air inclusive holiday, which is managed by the Civil Aviation Authority. This protects you from losing your money or from being stranded overseas in the very unlikely event that DERTOUR should go out of business. Our Air Travel Organiser's Licence (ATOL) number is ATOL 1839.

When you buy an ATOL protected air inclusive holiday* from us, you will receive a confirmation invoice from us (or via our authorised agent through which you booked) confirming your arrangements and your protection under our ATOL.

* The air inclusive holidays we arrange are ATOL protected providing either the person who pays for the booking is present in the UK when the booking is made or the first leg of any flight or flights we arrange for you commences in the UK. For further information, visit the ATOL website at www.atol.org.uk

ABTA was created in 1950 by 22 leading travel companies. It now represents over 5,000 travel agencies and more than 900 tour operators, right across the British Isles. ABTA helps to maintain the highest standards of trading practice for the travel industry and its customers. The ABTA logo is a sign that you can expect choice, value and high levels of service from DERTOUR.

DERTOUR is also fully committed to always try to provide an alternative holiday or route in times of disruption that is out of our control, such as in the event of volcanic ash, disruption to air travel due to heavy snowfall or an airline strike grounding aircraft.

If you have any questions about our ABTA membership or the financial protection provided under our ATOL, please don't hesitate to call us on 020 7290 1104.

Dertour gives you ATOL protection with every flight

Sheraton Essen

Huyssenallee 55, 45128, Essen, Germany

A warm atmosphere and friendly service will put you at ease the moment you walk through our door. We are ready to meet your needs at all times with 24-hour front desk service, 24-hour room service, and 24-hour concierge so you can relax and enjoy your stay. A garage and self-parking facilities are available for your added convenience. Stay connected to what's important to you with the Link@Sheraton experienced with Microsoft. Our interactive lobby space invites you to come out of your room and enjoy the social opportunities of being on the road. Work, socialize, or connect with friends, colleagues, or family with our complimentary wireless internet access, flat-panel televisions, and computer terminals. Retreat to one of our 206 comfortable guest rooms or suites. Wireless High Speed Internet Access will help you stay connected to whoever you're missing. After a full day of sightseeing or meetings, relax with a special visit to our fitness facility, steam bath, and massage center and let our professional staff soothe your body and mind. Take advantage of our onsite business center and print, copy, or send a fax to your home office. We look forward to making you feel comfortable and connected at the Sheraton Essen Hotel.

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Location

The Sheraton Essen Hotel is located at the edge of the quiet Stadtgarten, only a five-minute walk away from the city center and the main station. The Underground station is located in front of the hotel, and just three stops from the fairground Essen and Grugahalle. The Sheraton Essen Hotel is 29 kilometers from Dusseldorf International Airport (20 minutes by car).

Room description

We look forward to making you feel comfortable and connected. A personal and inviting atmosphere and modern conveniences await in our well-appointed guest rooms and spacious suites. Superior rooms are equipped with Sheraton Sweet Sleeper™ Beds, with a plush mattress, warm blanket, cozy duvet, crisp sheets, and plenty of pillows. Available to select members and VIPs, the exclusive Sheraton Club Lounge is a great place to get some work done, with its PC and IT equipment. It's also a great place to relax with complimentary snacks and drinks.

Payment methods

This hotel accepts American Express, Visa, Euro/Mastercard, Diners Club and JCB as payment options.

Additional remarks

All children under 12 years stay free of charge when using existing bedding. All children under 2 years stay free of charge for cots.

Room facilities