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Why you're safe with the holiday experts

DERTOUR is part of the DERTOUR GmbH group of Frankfurt - one of the world's leading tour operators . We also hold our own ATOL and are members of ABTA.

We've been creating perfect tailor-made holidays to the heart of Europe for 50 years. A lot has changed in that time, but one thing that has always remained the same is our total focus on serving you in the very best way that we can. This includes ensuring your satisfaction and security. It's why DERTOUR is fully licenced with our own ATOL and is also adheres to all the rules and principles of ABTA.

ATOL is a financial protection scheme for holidaymakers travelling on an air inclusive holiday, which is managed by the Civil Aviation Authority. This protects you from losing your money or from being stranded overseas in the very unlikely event that DERTOUR should go out of business. Our Air Travel Organiser's Licence (ATOL) number is ATOL 1839.

When you buy an ATOL protected air inclusive holiday* from us, you will receive a confirmation invoice from us (or via our authorised agent through which you booked) confirming your arrangements and your protection under our ATOL.

* The air inclusive holidays we arrange are ATOL protected providing either the person who pays for the booking is present in the UK when the booking is made or the first leg of any flight or flights we arrange for you commences in the UK. For further information, visit the ATOL website at www.atol.org.uk

ABTA was created in 1950 by 22 leading travel companies. It now represents over 5,000 travel agencies and more than 900 tour operators, right across the British Isles. ABTA helps to maintain the highest standards of trading practice for the travel industry and its customers. The ABTA logo is a sign that you can expect choice, value and high levels of service from DERTOUR.

DERTOUR is also fully committed to always try to provide an alternative holiday or route in times of disruption that is out of our control, such as in the event of volcanic ash, disruption to air travel due to heavy snowfall or an airline strike grounding aircraft.

If you have any questions about our ABTA membership or the financial protection provided under our ATOL, please don't hesitate to call us on 020 7290 1104.

Dertour gives you ATOL protection with every flight

Bülow Residenz

Rähnitzgasse 19, Neustadt, 01097 Dresden, Germany

On February 2, 2010 the Bülow Palais opened its doors: The first Grand Hotel in Dresden's historic baroque quarter. Before this unique and extraordinary house was finished it underwent two years of construction. The bright facade reverberates the structures of the surrounding historical buildings. The magnificent hotel lobby greets you in a stunning deep blue reflected in the silver reception desk. The vivid contrast of modern and baroque is simply marvelous. Forms and colors respect and reinvent historical elements of style. Lavish fabrics and high quality materials in handpicked colors abound. The use of design objects and modern art is perfectly balanced. Their playful interaction creates wonderful rooms that are unforgettable. Enjoy your breakfast in our sun kissed winter garden. During the day our Palais Bistro offers light German fare. In the evening you can meet friends in our cigar lounge, at the bar or in our gourmet restaurant CAROUSSEL. You can sit back and enjoy yourself anywhere in our house - whether it's in our comfortable new rooms and suites or in our day spa above the rooftops of Dresden.

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Location

The hotel is located amidst cobble stoned lanes, tempting boutiques, quaint antique shops and romantic courtyard gardens - just a leisurely ten-minute walk away from the Semper Opera House, the Frauenkirche, the 'Dungeon' (Zwinger) and the world famous Green Vaults.

Room description

The rooms and suites at the Bulow Residenz offer all the comfort of contemporary luxury, complemented by superb service of international standard, delivered with flair and individuality.

Payment methods

The hotel accepts American Express, Visa, Euro/Mastercard, Diners Club and Bankcard as payment options.

Room facilities