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Why you're safe with the holiday experts

DERTOUR is part of the DERTOUR GmbH group of Frankfurt - one of the world's leading tour operators . We also hold our own ATOL and are members of ABTA.

We've been creating perfect tailor-made holidays to the heart of Europe for 50 years. A lot has changed in that time, but one thing that has always remained the same is our total focus on serving you in the very best way that we can. This includes ensuring your satisfaction and security. It's why DERTOUR is fully licenced with our own ATOL and is also adheres to all the rules and principles of ABTA.

ATOL is a financial protection scheme for holidaymakers travelling on an air inclusive holiday, which is managed by the Civil Aviation Authority. This protects you from losing your money or from being stranded overseas in the very unlikely event that DERTOUR should go out of business. Our Air Travel Organiser's Licence (ATOL) number is ATOL 1839.

When you buy an ATOL protected air inclusive holiday* from us, you will receive a confirmation invoice from us (or via our authorised agent through which you booked) confirming your arrangements and your protection under our ATOL.

* The air inclusive holidays we arrange are ATOL protected providing either the person who pays for the booking is present in the UK when the booking is made or the first leg of any flight or flights we arrange for you commences in the UK. For further information, visit the ATOL website at www.atol.org.uk

ABTA was created in 1950 by 22 leading travel companies. It now represents over 5,000 travel agencies and more than 900 tour operators, right across the British Isles. ABTA helps to maintain the highest standards of trading practice for the travel industry and its customers. The ABTA logo is a sign that you can expect choice, value and high levels of service from DERTOUR.

DERTOUR is also fully committed to always try to provide an alternative holiday or route in times of disruption that is out of our control, such as in the event of volcanic ash, disruption to air travel due to heavy snowfall or an airline strike grounding aircraft.

If you have any questions about our ABTA membership or the financial protection provided under our ATOL, please don't hesitate to call us on 020 7290 1104.

Dertour gives you ATOL protection with every flight

Renaissance Cologne Hotel

Magnus Strasse 20, 50672, Cologne, Germany

With a history dating back to 50 A.D., Cologne has evolved into a dynamic city on the Rhine. Brimming with famed museums, cultural centres and ancient cathedrals, it's also renowned as a major media city and international trade fair. It's here that you'll find one of the superior first-class hotels in Cologne, Germany-the Renaissance Cologne Hotel. Located next to the exceptional shopping, dining and gathering spots of the pedestrian area, you'll find a setting that stands alone in service and upscale accommodation. 236 quiet rooms face one of the two garden courtyards at this top hotel in Cologne, Germany. Not to forget the rooms are well-appointed, distinctively shaped and sized accommodations; some with stairs. Meanwhile, Renaissance Cologne Hotel fitness area refreshes with its pool, whirlpool, sauna, steam-bath and complimentary fitness centre. Dining tempts with the elegant cuisine of Restaurant Raffael, and the regional specialties of Brasserie Valentino. For conferences, events and a supreme level of personal attention, the Renaissance Cologne Hotel also offers 9 conference rooms, seating up to 300 persons.

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Location

Renaissance Hotel Cologne is located next to the exceptional shopping, dining and gathering spots of the pedestrian area. With this strategic location, you'll find a setting that stands alone in service and upscale accommodation.

Room description

236 quiet accommodations face one of the two garden courtyards at this top hotel in Cologne, Germany. The rooms are well-appointed, air-conditioned and distinctively shaped & sized accommodations; some with stairs. They have oversized new beds with plush bedding and a bathrobe available upon request. Club Floor & Lounge offers continental breakfast, snacks & an open bar in the evenings. High-speed wireless Internet and highest security level; I-PASS compatible in all areas of the hotel are available. A short statured accessibility kit is available upon request.