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Why you're safe with the holiday experts

DERTOUR is part of the DERTOUR GmbH group of Frankfurt - one of the world's leading tour operators . We also hold our own ATOL and are members of ABTA.

We've been creating perfect tailor-made holidays to the heart of Europe for 50 years. A lot has changed in that time, but one thing that has always remained the same is our total focus on serving you in the very best way that we can. This includes ensuring your satisfaction and security. It's why DERTOUR is fully licenced with our own ATOL and is also adheres to all the rules and principles of ABTA.

ATOL is a financial protection scheme for holidaymakers travelling on an air inclusive holiday, which is managed by the Civil Aviation Authority. This protects you from losing your money or from being stranded overseas in the very unlikely event that DERTOUR should go out of business. Our Air Travel Organiser's Licence (ATOL) number is ATOL 1839.

When you buy an ATOL protected air inclusive holiday* from us, you will receive a confirmation invoice from us (or via our authorised agent through which you booked) confirming your arrangements and your protection under our ATOL.

* The air inclusive holidays we arrange are ATOL protected providing either the person who pays for the booking is present in the UK when the booking is made or the first leg of any flight or flights we arrange for you commences in the UK. For further information, visit the ATOL website at www.atol.org.uk

ABTA was created in 1950 by 22 leading travel companies. It now represents over 5,000 travel agencies and more than 900 tour operators, right across the British Isles. ABTA helps to maintain the highest standards of trading practice for the travel industry and its customers. The ABTA logo is a sign that you can expect choice, value and high levels of service from DERTOUR.

DERTOUR is also fully committed to always try to provide an alternative holiday or route in times of disruption that is out of our control, such as in the event of volcanic ash, disruption to air travel due to heavy snowfall or an airline strike grounding aircraft.

If you have any questions about our ABTA membership or the financial protection provided under our ATOL, please don't hesitate to call us on 020 7290 1104.

Dertour gives you ATOL protection with every flight

Excelsior Hotel Ernst

Trankgasse 1-5, 50667, Cologne, Germany

The Excelsior Hotel Ernst Cologne established since 1863 for the brand of ultimate luxury. The tradition and contemporary life style of the Excelsior Hotel Ernst Cologne are combined in 152 uniquely furnished rooms and sumptuous suites. Each room is individually and luxuriously decorated, hence revealing the style and elegance, which meet the high standards of a deluxe 5 star Hotel. The Excelsior Hotel Ernst Cologne has always had a special talent for combining tradition with the future.

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About
Facilities

Location

The Excelsior Hotel Ernst Cologne is a luxury hotel located in the center of Cologne. Right opposite the Excelsior Hotel Ernst Cologne is the famed Cathedral that is one of the seven man-made wonders of the world. Guest could find themselves only 15 minutes from the airport to the Excelsior Hotel Ernst Cologne lying right at the heart of Cologne's Rhein Metropolis. Also, the Excelsior Hotel Ernst Cologne is situated 200 meters away from the railway station and walking distance to few major attractions such as the expo center, theaters, museums, concert hall and the opera. For guests arriving at the Cologne Airport, they will come across public transport like bus, railway, train, and taxi or prefer to rent a car to reach the Excelsior Hotel Ernst Cologne.

Room description

Standard Rooms are fitted with a king size bed or 2 single beds. Bathrooms have a bathtub with an overhead shower. It offers elegant rooms with a free mini bar, free use of the spa and fitness studio, and award-winning cuisine. The Excelsior Hotel Ernst am Dom offers a range of spacious rooms and suites. All feature high-quality fabrics, satellite TV and a choice of pillows.