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Room 1

Adults
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Why you're safe with the holiday experts

DERTOUR is part of the DERTOUR GmbH group of Frankfurt - one of the world's leading tour operators . We also hold our own ATOL and are members of ABTA.

We've been creating perfect tailor-made holidays to the heart of Europe for 50 years. A lot has changed in that time, but one thing that has always remained the same is our total focus on serving you in the very best way that we can. This includes ensuring your satisfaction and security. It's why DERTOUR is fully licenced with our own ATOL and is also adheres to all the rules and principles of ABTA.

ATOL is a financial protection scheme for holidaymakers travelling on an air inclusive holiday, which is managed by the Civil Aviation Authority. This protects you from losing your money or from being stranded overseas in the very unlikely event that DERTOUR should go out of business. Our Air Travel Organiser's Licence (ATOL) number is ATOL 1839.

When you buy an ATOL protected air inclusive holiday* from us, you will receive a confirmation invoice from us (or via our authorised agent through which you booked) confirming your arrangements and your protection under our ATOL.

* The air inclusive holidays we arrange are ATOL protected providing either the person who pays for the booking is present in the UK when the booking is made or the first leg of any flight or flights we arrange for you commences in the UK. For further information, visit the ATOL website at www.atol.org.uk

ABTA was created in 1950 by 22 leading travel companies. It now represents over 5,000 travel agencies and more than 900 tour operators, right across the British Isles. ABTA helps to maintain the highest standards of trading practice for the travel industry and its customers. The ABTA logo is a sign that you can expect choice, value and high levels of service from DERTOUR.

DERTOUR is also fully committed to always try to provide an alternative holiday or route in times of disruption that is out of our control, such as in the event of volcanic ash, disruption to air travel due to heavy snowfall or an airline strike grounding aircraft.

If you have any questions about our ABTA membership or the financial protection provided under our ATOL, please don't hesitate to call us on 020 7290 1104.

Dertour gives you ATOL protection with every flight

Best Western City Ost

Frankfurter Allee 57-59, Friedrichshain, 10247 Berlin, Germany

The Best Western Hotel City Ost is situated in the trendy Friedrichshain district. This hotel offers internet access, breakfast in the morning, foreign currency exchange, onsite parking, room service and a security safe at reception. The hotel also has it's own bar and lounge. The staff at this hotel can arrange wedding services and express check in and check out.

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Facilities
Local hotels

Location

Best Western Hotel City Ost is located in the trendy district Friedrichshain-Kreuzberg of Germany's capital Berlin. The Oberbaum-bridge, the East-Side-Gallery and the Friedrichshain Park are just some of the sights nearby. Many other places in Berlin are easily accessible using the subway station which is close to the hotel.

Room description

Best Western Hotel City Ost has 140 guestrooms. All of the rooms are stylishly furnished and fitted with a direct dial telephone, cable television, high speed internet access, mini bar, air-conditioning and a safe deposit box.

Payment methods

The hotel accepts American Express, Visa, Euro/Mastercard, Diners Club and Maestro as payment options.

Additional remarks

All children under 12 years stay free of charge when using existing bedding. All children under 2 years stay free of charge for cots.

Room facilities