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Why you're safe with the holiday experts

DERTOUR is part of the DERTOUR GmbH group of Frankfurt - one of the world's leading tour operators . We also hold our own ATOL and are members of ABTA.

We've been creating perfect tailor-made holidays to the heart of Europe for 50 years. A lot has changed in that time, but one thing that has always remained the same is our total focus on serving you in the very best way that we can. This includes ensuring your satisfaction and security. It's why DERTOUR is fully licenced with our own ATOL and is also adheres to all the rules and principles of ABTA.

ATOL is a financial protection scheme for holidaymakers travelling on an air inclusive holiday, which is managed by the Civil Aviation Authority. This protects you from losing your money or from being stranded overseas in the very unlikely event that DERTOUR should go out of business. Our Air Travel Organiser's Licence (ATOL) number is ATOL 1839.

When you buy an ATOL protected air inclusive holiday* from us, you will receive a confirmation invoice from us (or via our authorised agent through which you booked) confirming your arrangements and your protection under our ATOL.

* The air inclusive holidays we arrange are ATOL protected providing either the person who pays for the booking is present in the UK when the booking is made or the first leg of any flight or flights we arrange for you commences in the UK. For further information, visit the ATOL website at www.atol.org.uk

ABTA was created in 1950 by 22 leading travel companies. It now represents over 5,000 travel agencies and more than 900 tour operators, right across the British Isles. ABTA helps to maintain the highest standards of trading practice for the travel industry and its customers. The ABTA logo is a sign that you can expect choice, value and high levels of service from DERTOUR.

DERTOUR is also fully committed to always try to provide an alternative holiday or route in times of disruption that is out of our control, such as in the event of volcanic ash, disruption to air travel due to heavy snowfall or an airline strike grounding aircraft.

If you have any questions about our ABTA membership or the financial protection provided under our ATOL, please don't hesitate to call us on 020 7290 1104.

Dertour gives you ATOL protection with every flight

Arcotel Velvet

Oranienburger Strasse 52, Mitte, 10117 Berlin, Germany

In one of the most vibrant areas of Berlin-Mitte, where creativity, culture and art come together, hidden behind a high-tech glass façade, nestles a warm and cosy hotel. This hotel offers 85 rooms and suites in a unique style and design which is clear, distinctive and uncomplicated. Staying at the Arcotel Velvet means a zest for life to be sensuously enjoyed.

The modern interior is presented in warm colours, simple shapes and sensuous details. As soon as you enter the hotel you can feel the unique atmosphere. The hotel is modern and vibrant like Berlin and warm and sensual like velvet.

This joie de vivre is also to be found in the "Velvet Lounge". The attentive but unobtrusive service, the excellent drinks and the cool sounds together create a very special treat.

The Arcotel Velvet is an expression of cultivated individualism; a place for enjoyment - and to feel at home. A stay at the Velvet will always be an unforgettable experience which will leave you very pleasantly surprised - over and over again!

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Facilities
Local hotels

Location

The Arcotel Velvet is located in one of the most vibrant parts of Berlin in the Oranienburger Straße and only few steps away from famous Friedrichstraße. The Museum Island, numerous restaurants and bars, the famous Hackeschen Höfe and the living art and cultural scene are within walking distance to the hotel.

Room description

85 rooms and suites with exceptional interior and architecture provide a pleasant and unique living experience. The special room layout creates an open atmosphere. For the most parts the rooms have big windows which reach from the ground up to ceiling. Warm colours and simple shapes characterise the inside of the hotel.

Payment methods

The hotel accepts American Express, Visa, Euro/MasterCard, Diners Club and Maestro as payment options.

Additional remarks

All children under 2 years stay free of charge for cots. All children under 16 years stay free of charge when using existing bedding.

Room facilities