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Adults
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Why you're safe with the holiday experts

DERTOUR is part of the DERTOUR GmbH group of Frankfurt - one of the world's leading tour operators . We also hold our own ATOL and are members of ABTA.

We've been creating perfect tailor-made holidays to the heart of Europe for 50 years. A lot has changed in that time, but one thing that has always remained the same is our total focus on serving you in the very best way that we can. This includes ensuring your satisfaction and security. It's why DERTOUR is fully licenced with our own ATOL and is also adheres to all the rules and principles of ABTA.

ATOL is a financial protection scheme for holidaymakers travelling on an air inclusive holiday, which is managed by the Civil Aviation Authority. This protects you from losing your money or from being stranded overseas in the very unlikely event that DERTOUR should go out of business. Our Air Travel Organiser's Licence (ATOL) number is ATOL 1839.

When you buy an ATOL protected air inclusive holiday* from us, you will receive a confirmation invoice from us (or via our authorised agent through which you booked) confirming your arrangements and your protection under our ATOL.

* The air inclusive holidays we arrange are ATOL protected providing either the person who pays for the booking is present in the UK when the booking is made or the first leg of any flight or flights we arrange for you commences in the UK. For further information, visit the ATOL website at www.atol.org.uk

ABTA was created in 1950 by 22 leading travel companies. It now represents over 5,000 travel agencies and more than 900 tour operators, right across the British Isles. ABTA helps to maintain the highest standards of trading practice for the travel industry and its customers. The ABTA logo is a sign that you can expect choice, value and high levels of service from DERTOUR.

DERTOUR is also fully committed to always try to provide an alternative holiday or route in times of disruption that is out of our control, such as in the event of volcanic ash, disruption to air travel due to heavy snowfall or an airline strike grounding aircraft.

If you have any questions about our ABTA membership or the financial protection provided under our ATOL, please don't hesitate to call us on 020 7290 1104.

Dertour gives you ATOL protection with every flight

Mercure Hotel Aachen Europaplatz

Joseph Von Goerres Strasse 21, 52068 Aachen, Germany

All 118 modern rooms in the centrally located Mercure Hotel Aachen Europaplatz have internet access, as do the public areas. An outdoor pool with sun terrace and sun loungers is available at your disposal, along with a cosy inglenook fireplace and 170 hotel parking spaces. Explore your surroundings on the nearby jogging and hiking trail. This three star superior hotel is VDR certified and has seven conference rooms for events with up to 250 people, as well as a business corner with free internet access.

Map
About
Facilities

Location

Mercure Hotel Aachen Europaplatz is situated near the motorways A4, A44 and A544, the historical old town is only ten minutes away. The hotel is situated only one kilometre from Carolus Thermen Sports Centre; two kilometres from Aachen Theatre; 2.5 kilometres from Aachen City Centre, Historical Monument Dom and Appollo Cinema and only three kilometres from Drimborner Waldchen Zoo.

Room description

Mercure Hotel Aachen Europaplatz has 118 guestrooms. Televisions are equipped with satellite channels and pay movies. Guestrooms provide direct-dial phones and in-room safes. Bathrooms offer hair dryers. Additional amenities include climate control, mini bars, and desks.

Payment methods

The hotel accepts American Express, Diners Club and Euro card/MasterCard as payment options.

Additional remarks

Up to two children less than 16 years of age stay free of charge when using existing bedding. One child under 2 years stays free of charge in a baby cot.

Room Facilities