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Why you're safe with the holiday experts

DERTOUR is part of the DERTOUR GmbH group of Frankfurt - one of the world's leading tour operators . We also hold our own ATOL and are members of ABTA.

We've been creating perfect tailor-made holidays to the heart of Europe for 50 years. A lot has changed in that time, but one thing that has always remained the same is our total focus on serving you in the very best way that we can. This includes ensuring your satisfaction and security. It's why DERTOUR is fully licenced with our own ATOL and is also adheres to all the rules and principles of ABTA.

ATOL is a financial protection scheme for holidaymakers travelling on an air inclusive holiday, which is managed by the Civil Aviation Authority. This protects you from losing your money or from being stranded overseas in the very unlikely event that DERTOUR should go out of business. Our Air Travel Organiser's Licence (ATOL) number is ATOL 1839.

When you buy an ATOL protected air inclusive holiday* from us, you will receive a confirmation invoice from us (or via our authorised agent through which you booked) confirming your arrangements and your protection under our ATOL.

* The air inclusive holidays we arrange are ATOL protected providing either the person who pays for the booking is present in the UK when the booking is made or the first leg of any flight or flights we arrange for you commences in the UK. For further information, visit the ATOL website at www.atol.org.uk

ABTA was created in 1950 by 22 leading travel companies. It now represents over 5,000 travel agencies and more than 900 tour operators, right across the British Isles. ABTA helps to maintain the highest standards of trading practice for the travel industry and its customers. The ABTA logo is a sign that you can expect choice, value and high levels of service from DERTOUR.

DERTOUR is also fully committed to always try to provide an alternative holiday or route in times of disruption that is out of our control, such as in the event of volcanic ash, disruption to air travel due to heavy snowfall or an airline strike grounding aircraft.

If you have any questions about our ABTA membership or the financial protection provided under our ATOL, please don't hesitate to call us on 020 7290 1104.

Dertour gives you ATOL protection with every flight

Cesky Krumlov

If you have time on your visit to the Czech Republic for only one excursion, seriously consider making it Ceský Krumlov. One of Bohemia's prettiest towns, Krumlov is a living gallery of elegant Renaissance-era buildings housing charming cafes, pubs, restaurants, shops, and galleries. In 1992, UNESCO named Ceský Krumlov a World Heritage Site for its historical importance and physical beauty.

Bustling since medieval times, the town, after centuries of embellishment, is exquisitely beautiful. In 1302, the Rozmberk family inherited the castle and moved in, using it as their main residence for nearly 300 years. You'll feel that time has stopped as you look from the Lazebnický Bridge and see the waters of the Vltava below snaking past the castle's gray stone. At night, by the castle lights, the view becomes even more dramatic.

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Typical gifts from the Czech Republic are wooden toys - these will be found in abundance in the many gift shops in Cesky Krumlov. You will also find in these shops various examples of Czech ceramics, traditional gingerbread moulded in to all sorts of figures from little devils to chickens, and painted blown Easter eggs.

Rybárská Basta Jakuba Krcína

One of the town's most celebrated restaurants, this place specializes in freshwater fish from surrounding lakes. Trout, perch, pike, and eel are sautéed, grilled, baked, and fried in a variety of herbs and spices. Venison, rabbit, and other game are also available, along with the requisite roast beef and pork cutlet dinners.

Restaurace Na Ostrove (On the Island)

In the shadow of the castle and, as the name implies, on an island, this restaurant is best on a sunny day when the terrace overflows with flowers, hearty Czech food (including plenty of chicken and fish), and lots of beer. The staff are very friendly, which helps with your patience since usually only two waiters work each shift, making service on the slow side. A great place to relax and enjoy the view.

Krumlovský mlýn

This newly restored millhouse, with history dating back to the 16th century, is a restaurant, antiques shop, and exhibition all in one. Large wooden tables and benches are part of the thematic restaurant on the ground floor, where a traditional Czech menu is served. The terrace on the bank of the Vltava River above the water channel here is a terrific place to sit in the summer.

Reputedly the second-largest castle in Bohemia (after Prague Castle), Ceský Krumlov Château was constructed in the 13th century as part of a private estate. Throughout the ages, it has been passed on to a variety of private owners, including the Rozmberk family, Bohemia's largest landholders, and the Schwarzenbergs, the Bohemian equivalent of the Hilton family.

Perched high atop a rocky hill, the château is open only from April to October, exclusively by guided tours.

Tip: A Crowd Alert

Consider yourself warned: Word has spread about Ceský Krumlov. Late spring to early autumn can be unbearable as thousands of visitors blanket its medieval streets. If possible, try to visit in the off season, when the crowds recede, the prices decrease, and the town's charm can really shine. Who knows, you may even hear some Czech!