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Why you're safe with the holiday experts

DERTOUR is part of the DERTOUR GmbH group of Frankfurt - one of the world's leading tour operators . We also hold our own ATOL and are members of ABTA.

We've been creating perfect tailor-made holidays to the heart of Europe for 50 years. A lot has changed in that time, but one thing that has always remained the same is our total focus on serving you in the very best way that we can. This includes ensuring your satisfaction and security. It's why DERTOUR is fully licenced with our own ATOL and is also adheres to all the rules and principles of ABTA.

ATOL is a financial protection scheme for holidaymakers travelling on an air inclusive holiday, which is managed by the Civil Aviation Authority. This protects you from losing your money or from being stranded overseas in the very unlikely event that DERTOUR should go out of business. Our Air Travel Organiser's Licence (ATOL) number is ATOL 1839.

When you buy an ATOL protected air inclusive holiday* from us, you will receive a confirmation invoice from us (or via our authorised agent through which you booked) confirming your arrangements and your protection under our ATOL.

* The air inclusive holidays we arrange are ATOL protected providing either the person who pays for the booking is present in the UK when the booking is made or the first leg of any flight or flights we arrange for you commences in the UK. For further information, visit the ATOL website at www.atol.org.uk

ABTA was created in 1950 by 22 leading travel companies. It now represents over 5,000 travel agencies and more than 900 tour operators, right across the British Isles. ABTA helps to maintain the highest standards of trading practice for the travel industry and its customers. The ABTA logo is a sign that you can expect choice, value and high levels of service from DERTOUR.

DERTOUR is also fully committed to always try to provide an alternative holiday or route in times of disruption that is out of our control, such as in the event of volcanic ash, disruption to air travel due to heavy snowfall or an airline strike grounding aircraft.

If you have any questions about our ABTA membership or the financial protection provided under our ATOL, please don't hesitate to call us on 020 7290 1104.

Dertour gives you ATOL protection with every flight

Sofia Travel Guide

Sofia is the capital and largest city in Bulgaria; the administrative, cultural, and industrial centre of the country. It is located in the western part of country between the mountains of Vitosha, Lulin, and Verila. Tourists can take forest walks in summer or go skiing in the winter. Founded over 7,000 years ago, Bulgaria's modern capital is evidence of the country's past and present combined in one location. Monuments to its rich Thracian, Roman, Bulgar and Ottoman history sit next to modem-day edifices of cosmopolitan city life. Over 250 historic landmarks and architectural monuments blend in with the city's modern skyline.

Sofia is a fascinating city, step away from the traffic-choked boulevards and drab grey concrete towers and into the cobbled streets east of the central square. You'll find the hard edges of the city softened by untended but verdant parks and towering trees filled with the unexpected sound of birdsong.

All images © www.sofia.bg

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Markets

The Tsentralni Hali (Central Food Halls), on boulevard Maria Louiza, is open daily and is a well-organised bazaar. Zhenski Pazar (Women's Market) situated on Stefan Stambolov boulevard is also open daily. There is a large book market at ploshtad Slavejkov, near the National Theatre.

Shopping centres

Gleaming shopping malls have been the latest trend to transform Sofia's shopping culture: Mall of Sofia, boulevard Stambouliski, is the largest, complete with bookshops, a food court and international brands. CCS, boulevard Arsenalski, has six levels of bars, restaurants, an IMAX cinema, plus French fashions and Turkish homeware. Following a costly facelift, TsUM, on the Largo, now operates as a Western-style shopping mall, with privately rented boutiques and cafés on three levels.

Key Areas

The main shopping areas in Sofia centre on boulevard Vitosha, ulitsa Graf Ignatiev and ulitsa Rakovski. Outlet shops are the newest craze in Sofia, with many small shops selling designer labels at cheaper prices, especially along boulevard Vitosha.

Opening times

Most shops in Sofia are open either 0900-1830 or 1000-1900, Monday to Saturday. An increasing number of shops are now also open on Sundays.

Bulgarian cuisine is delicious, organic and hard to resist! Bulgarian wine is often of fine quality and available at very affordable prices. Sofia has a number of restaurants which serve regional as well as international cuisine. A popular area for dining in Sofia is the area close to Boyana Church.