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Why you're safe with the holiday experts

DERTOUR is part of the DERTOUR GmbH group of Frankfurt - one of the world's leading tour operators . We also hold our own ATOL and are members of ABTA.

We've been creating perfect tailor-made holidays to the heart of Europe for 50 years. A lot has changed in that time, but one thing that has always remained the same is our total focus on serving you in the very best way that we can. This includes ensuring your satisfaction and security. It's why DERTOUR is fully licenced with our own ATOL and is also adheres to all the rules and principles of ABTA.

ATOL is a financial protection scheme for holidaymakers travelling on an air inclusive holiday, which is managed by the Civil Aviation Authority. This protects you from losing your money or from being stranded overseas in the very unlikely event that DERTOUR should go out of business. Our Air Travel Organiser's Licence (ATOL) number is ATOL 1839.

When you buy an ATOL protected air inclusive holiday* from us, you will receive a confirmation invoice from us (or via our authorised agent through which you booked) confirming your arrangements and your protection under our ATOL.

* The air inclusive holidays we arrange are ATOL protected providing either the person who pays for the booking is present in the UK when the booking is made or the first leg of any flight or flights we arrange for you commences in the UK. For further information, visit the ATOL website at www.atol.org.uk

ABTA was created in 1950 by 22 leading travel companies. It now represents over 5,000 travel agencies and more than 900 tour operators, right across the British Isles. ABTA helps to maintain the highest standards of trading practice for the travel industry and its customers. The ABTA logo is a sign that you can expect choice, value and high levels of service from DERTOUR.

DERTOUR is also fully committed to always try to provide an alternative holiday or route in times of disruption that is out of our control, such as in the event of volcanic ash, disruption to air travel due to heavy snowfall or an airline strike grounding aircraft.

If you have any questions about our ABTA membership or the financial protection provided under our ATOL, please don't hesitate to call us on 020 7290 1104.

Dertour gives you ATOL protection with every flight

Oostende Travel Guide

Ostende has something to offer all interests and preferences with five wonderful beaches, shopping facilities and historic buildings.

The Ostend City Pass gives you free or discounted access to museums and other attractions including the North Sea aquarium or the amazing Earth Explorer Museum, where people of all ages can discover the four elements of earth, water, fire and wind.

After a long day on the beach or sight-seeing, the impressive seafront invites guests to relax in the beautiful cafés and restaurants, which serve fresh fish specialties from the North Sea.

Brugge, which is also highly recommended, is very close to the seaside town: it is easily reachable by train in about 15 minutes.

All Images © Pieter Hens

Map
Shopping
Eating
Essentials

The Kappele Street is the most important shopping street in Ostende. This store, consisting of chain stores and boutiques, leads off in all directions to further small shopping streets.

Another tourist draw is the Adolf Buyl Street where you can find designer clothing, shoes and accessories.

The Shopping Center Feest- en Kultuurpaleis is a former palace of culture and events and now provides different shops for all requirements.

The Tao Lounge Bar is a successful mix of bar, restaurant and club. The menu consists of a wide range of specialties from all over the world.

The Beluga shows that a Belgium kitchen contains more than just chocolate and waffles. On the menu, guests will find various kinds of fresh fish from the North Sea, as well as meat and wonderful desserts.

The famous Ostender Keytebier (regional beer) is available in the of the pubs and bars in the city.

The Earth Explorer Museum explores everything to so with the four elements of earth, water, fire and wind. It is like a science-based theme park with over 50 interactive experiments and a separate Discovery room where the staff will have an answer to (nearly) all questions.

The beautiful Japanese Garden "Shin Kai Tei" allow visitors to take a relaxing walk in a peaceful environment.

Ostends Northern See Aquarium shelters a collection of fossils, shells and dried and stuffed sea creatures as well as 13 aquariums of marine animals and fish from the North Sea, the Channel and the Irish Sea.

The Venetian Galleries, a former seaside residence of the royal family, is now an exhibition hall, theatre and art gallery.

The Casino Ostende is one of the city's highlights for an evening out: Roulette, Black Jack, different games of dice and of course gambling machines are available. A special beginner-package gives tourists an insight into the game of luck.

For your perfect tailor-made holiday, please call our expert travel team on:

0203 131 0527

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