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Why you're safe with the holiday experts

DERTOUR is part of the DERTOUR GmbH group of Frankfurt - one of the world's leading tour operators . We also hold our own ATOL and are members of ABTA.

We've been creating perfect tailor-made holidays to the heart of Europe for 50 years. A lot has changed in that time, but one thing that has always remained the same is our total focus on serving you in the very best way that we can. This includes ensuring your satisfaction and security. It's why DERTOUR is fully licenced with our own ATOL and is also adheres to all the rules and principles of ABTA.

ATOL is a financial protection scheme for holidaymakers travelling on an air inclusive holiday, which is managed by the Civil Aviation Authority. This protects you from losing your money or from being stranded overseas in the very unlikely event that DERTOUR should go out of business. Our Air Travel Organiser's Licence (ATOL) number is ATOL 1839.

When you buy an ATOL protected air inclusive holiday* from us, you will receive a confirmation invoice from us (or via our authorised agent through which you booked) confirming your arrangements and your protection under our ATOL.

* The air inclusive holidays we arrange are ATOL protected providing either the person who pays for the booking is present in the UK when the booking is made or the first leg of any flight or flights we arrange for you commences in the UK. For further information, visit the ATOL website at www.atol.org.uk

ABTA was created in 1950 by 22 leading travel companies. It now represents over 5,000 travel agencies and more than 900 tour operators, right across the British Isles. ABTA helps to maintain the highest standards of trading practice for the travel industry and its customers. The ABTA logo is a sign that you can expect choice, value and high levels of service from DERTOUR.

DERTOUR is also fully committed to always try to provide an alternative holiday or route in times of disruption that is out of our control, such as in the event of volcanic ash, disruption to air travel due to heavy snowfall or an airline strike grounding aircraft.

If you have any questions about our ABTA membership or the financial protection provided under our ATOL, please don't hesitate to call us on 020 7290 1104.

Dertour gives you ATOL protection with every flight

Best Western Premier Kaiserhof

Frankenberggasse 10, 04. Wieden, 1040 Vienna, Austria

This Vienna hotel welcomes guests with beautifully designed guestrooms, an elegant breakfast and convenient location in downtown Vienna. This stylish hotel offers charm, sophistication and relaxed comfort featuring all the amenities that make a difference while traveling including cable satellite television and broadband internet access. A wellness area featuring hot steam baths, massaging showers, sauna and a comfortable lounge area with beverage service is also available. Guests of the Best Western Premier Hotel Kaiserhof Wien enjoy a deluxe breakfast buffet featuring a traditional Viennese breakfast including Kipferl. This Viennese hotel also features a state-of-the-art exercise room, a modern conference center with media equipment and a more intimate sunny meeting room.

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About
Facilities

Location

The Best Western Premier Hotel Kaiserhof Wien is situated on a charming narrow street paved with cobblestones and is a short stroll from the State Opera house, several museums and the famous shopping streets, Kärntnerstraße and Mariahilferstrasse. Guests staying at this Viennese hotel are less than one kilometer from St. Stephen's Cathedral and castles including the Belvedere/Prinz Eugen Strasse and Hofburg/Heldenplatz. Visitors are also near Schönbrunn Palace and Vienna-Schwechat International Airport is 20 kilometers away from the hotel.

Room description

At the Kaiserhof, 76 warmly decorated rooms await you with fabulous relaxing beds. The homely ambience, precious décor drapery and exquisite furniture are only a few of the special features that will make you feel comfortable during your stay. All rooms are air-conditioned and have W-LAN internet connection. Classic rooms are among the hotel's smaller rooms, measuring approximately 22 sqm. The high ceilings and friendly colours make for a pleasant atmosphere, and the bathrooms are fitted with a bathtub or shower, as well as a cosmetic mirror.

Payment methods

The hotel accepts American Express, Visa, Euro/Mastercard, Diners Club, JCB and Maestro as payment options.

Room facilities