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Why you're safe with the holiday experts

DERTOUR is part of the DERTOUR GmbH group of Frankfurt - one of the world's leading tour operators . We also hold our own ATOL and are members of ABTA.

We've been creating perfect tailor-made holidays to the heart of Europe for 50 years. A lot has changed in that time, but one thing that has always remained the same is our total focus on serving you in the very best way that we can. This includes ensuring your satisfaction and security. It's why DERTOUR is fully licenced with our own ATOL and is also adheres to all the rules and principles of ABTA.

ATOL is a financial protection scheme for holidaymakers travelling on an air inclusive holiday, which is managed by the Civil Aviation Authority. This protects you from losing your money or from being stranded overseas in the very unlikely event that DERTOUR should go out of business. Our Air Travel Organiser's Licence (ATOL) number is ATOL 1839.

When you buy an ATOL protected air inclusive holiday* from us, you will receive a confirmation invoice from us (or via our authorised agent through which you booked) confirming your arrangements and your protection under our ATOL.

* The air inclusive holidays we arrange are ATOL protected providing either the person who pays for the booking is present in the UK when the booking is made or the first leg of any flight or flights we arrange for you commences in the UK. For further information, visit the ATOL website at www.atol.org.uk

ABTA was created in 1950 by 22 leading travel companies. It now represents over 5,000 travel agencies and more than 900 tour operators, right across the British Isles. ABTA helps to maintain the highest standards of trading practice for the travel industry and its customers. The ABTA logo is a sign that you can expect choice, value and high levels of service from DERTOUR.

DERTOUR is also fully committed to always try to provide an alternative holiday or route in times of disruption that is out of our control, such as in the event of volcanic ash, disruption to air travel due to heavy snowfall or an airline strike grounding aircraft.

If you have any questions about our ABTA membership or the financial protection provided under our ATOL, please don't hesitate to call us on 020 7290 1104.

About DERTOUR

Recognised as the UK's leading Germany holiday specialist, DERTOUR is based in the heart of London, and has been operating in the British market since 1961.

In fact, our expertise goes back even further, as our Frankfurt-based parent company DERTOUR has been creating high-quality worldwide holidays since 1917.

We pride ourselves on providing perfect, tailor-made holidays to Germany and all of Europe. We're experts on every type of holiday, from city breaks to large group tours - for business or pleasure.

How we provide holidays

Our custom holidays are sold through travel agencies as well as directly to travellers. We provide tailor-made travel arrangements using our brochures and through direct requests and enquiries, by phone or online.

Our travel consultants handle all aspects of each holiday, from initial enquiry to booking. Each of our team has knowledge about different destinations and travel options, so we can intelligently advise travellers and travel agents.

Specialised group travel services

We have a specialised team that looks after large groups of German visitors to London and Great Britain. Our team organises travel and tours tailored to each group's budget, interests and numbers. We're also an agent for our Frankfurt office, and can easily arrange private transfers, tour guides, entrance tickets, travel cards and theatre bookings.

Trade Fairs is our specialist business travel team, and provides business travellers with hotel accommodation around the world for trade fair and business trips. Our team works closely with conference organisers throughout Germany to provide high-quality and efficient services for business travellers.

Where are we?

Our office is located in Mayfair at London's bustling heart: 18 Conduit Street, London W1S 2XN.

Prefer to call us?

For expert help with your holiday plans and booking, call 020 7290 1104

Our lines are open:

Monday to Friday 9am to 5.30pm
Saturday 9.30am to 1pm

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